Restaurant Reputation Management Now Offered by Social Media Agency MaximizeSocial Media LLC

Restaurant Reputation Management Now Offered by Social Media Agency MaximizeSocial Media LLC



Restaurant Reputation Management has become being offered by social media agency Maximize Social networking LLC. Maximize’s team will provide monitoring and reputation management of customer feedback provided through Yelp, Urbanspoon, Trip Advisor, and OpenTable.

Social Media Agency

Los Angeles, CA

Social media marketing agency Maximize Social Media LLC is pleased to announce its Restaurant Reputation Management program, where restaurant owners will have a dedicated member of the Maximize staff monitor their online reputation. Maximize currently manages several restaurants’ social networking advertising campaigns and this program can be a natural extension of assisting restaurants in harnessing the strength of word of mouth marketing on the Internet.



“When you are building a restaurants’ Timeline on Facebook, almost all the posts are very positive, but occasionally a poor post is made. Our team quickly responds showing care and concern for the restaurant patron and helps resolve their negative experience with a timely manner. We discovered this wasn’t really happening on restaurant review sites, so that it made sense to offer this service as well so that any negative reviews could have an appropriate response,” said Chris McLaughlin, CEO of Maximize Social networking LLC.



But handing negative reviews is only one aspect of the program. The staff at Maximize that provide social media management services will also be encouraging positive reviews from customers who interact with the restaurant on other social platforms.



“This program is a natural outgrowth of our Facebook management for many restaurants. We discovered that often times the true fans of a restaurant weren’t likely to Yelp or Urbanspoon to post their great feedback, but rather were going to Facebook. This is perfect for the restaurant’s fan page but doesn’t necessarily help their rating with the restaurant review sites. Once we encouraged Facebook fans to write their experiences at the restaurant review sites the ratings certainly were better,” said Craig Collins, Senior V . p . of Maximize Social Media LLC.



If restaurant owners are interested in reputation management, Collins declared Maximize is offering a free consultation to indicate the benefits and conduct a needs analysis to look for the best approach for the restaurant.



“Increasing your reviews that are positive and responding to any negative feedback is a sure recipe for more restaurant traffic. We look forward to helping many restaurants enhance their online reputations,” said Collins.



About Maximize Social networking LLC



Maximize Social Media (http://www.maximizesocialmedia.com) can be a social media agency that provides management services for clients in over 40 different verticals. With offices in Florida and La, Maximize offers social media consulting and Facebook advertising management for clients in English speaking countries including the US, Canada, and Australia. The organization also features social media management outsourcing for busy social networking mangers looking for additional assistance over a white label basis.

Social Media Agency

Chris McLaughlin

Maximize Social media marketing LLC

(800) 587-6216
 

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